At Raleigh Roofing Group, customer satisfaction is our top priority. We understand that circumstances may arise, leading to the need for a refund. Please review our refund policy outlined below:

1. Eligibility:
– Refunds are eligible within [specific number] days from the date of service completion.
– To be eligible for a refund, the request must align with the conditions specified in our service agreements.

2. How to Request a Refund:
– All refund requests must be submitted in writing to [your contact email/phone number].
– Provide detailed information on the reason for the refund request, along with any supporting documentation.

3. Evaluation and Processing:
– Each refund request will be thoroughly evaluated by our team.
– Refunds will be processed using the same method as the original payment, unless otherwise agreed upon.

4. Grounds for Refund:
– Refunds may be granted under the following circumstances:
– Service cancellation initiated by Raleigh Roofing Group.
– Failure to deliver the agreed-upon service.
– Instances where the service provided does not meet the standards outlined in our service agreements.

5. Non-Refundable Situations:
– Certain situations are non-refundable, including:
– Changes in customer preferences after the service has been initiated.
– Damage caused by external factors beyond our control.

6. Timeline for Refund Processing:
– Refunds will be processed within [specific number] business days from the approval of the refund request.

7. Communication:
– Raleigh Roofing Group will maintain open communication throughout the refund process, providing updates on the status of the request.

8. Contact Information:
– If you have any questions or concerns regarding our refund policy, please contact us at [your contact email/phone number].

Note: This refund policy is subject to change, and any modifications will be communicated to our customers in a timely manner.

By availing our services, you acknowledge and agree to abide by the refund policy outlined above. Thank you for choosing Raleigh Roofing Group for your roofing needs.