Question 1

Are you licensed and insured?

Accepted Answer

Yes. Raleigh Roofing Group is fully licensed and insured for both residential and commercial roofing work in North Carolina. We are happy to provide current documentation before any work begins, and we carry the coverage that protects your property and our crews on every job.

Question 2

What warranty comes with a new roof?

Accepted Answer

Every installation is backed by our 5-year labor warranty. On top of that, manufacturer warranties vary by the system and product you choose — some shingle products carry 20- to 40-year coverage. We explain exactly which warranties apply to your roof in writing before the project starts.

Question 3

Do you help with insurance claims?

Accepted Answer

We do. After storm damage we inspect the roof, photograph and document everything we find, and work alongside you and your adjuster so the approved scope reflects the real condition of the roof. Once the claim is settled we complete the work to manufacturer specification.

Question 4

Which roofing brands and materials do you work with?

Accepted Answer

We install products from trusted manufacturers including CertainTeed Landmark, IKO, GAF, Atlas and Owens Corning, among others. Depending on the property we work with asphalt shingle, metal and specialty metal, single-ply, modified bitumen, built-up and EPDM systems, and recommend the option that suits the building rather than a one-size-fits-all package.

Question 5

Do you repair roofs, or only replace them?

Accepted Answer

Both. Many problems are solved with a targeted repair, and if that is the right answer we will tell you. If the system has reached the end of its service life we will show you what we found and quote a replacement with clear material and warranty options so you can decide.

Question 6

How quickly can you come out for an estimate?

Accepted Answer

Call us at (919) 400-3908 or send the estimate form and we will arrange an inspection as soon as possible, usually within a few business days. Active leaks and storm damage are prioritised so the damage stops spreading while a longer-term plan is agreed.

Frequently Asked Questions

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